NBK have just completed a major refurbishment of our tired old bathroom into a beautiful walk in shower room. From our first meeting at the showroom, the site visit, the detailed planning meeting and finally the installation we've been really impressed by the level of professionalism and interest in giving us exactly what we wanted. Everyone we spoke to couldn't have been more interested and responsive to any queries but we were especially impressed by James the designer for his enthusiasm and imagination in the design and to Anthony & Josh who actually installed it. It was by necessity quite a lengthy process to strip the room to a bare shell & do the installation but Anthony & Josh were a pleasure to deal with, great workmanship, very neat & tidy, and excellent at dealing with the little practical issues that something like this inevitably involves. In summary NBK did a first class job and always made us feel really valued and that delivering what we wanted was their number one priority.
The whole team at NBK have again been first class in undertaking the work that I requested. The final result is superb and I am very pleased. Matt is highly professional and immensely skilled in project managing and is very response if you need to talk things through. Stu was truly amazing in his diligence, attention to detail and wizardry in getting the jigsaw to fit!! He deserves a gold medal for kitchen fitting. And thank you to Ashley for completing the project and getting the final details over the line. Well done! Everyone and Thank you. Carol
This is the most outstanding company I have ever had the pleasure of working with. They are honestly head and shoulders above the rest. I have very high standards and they met them all with ease. From the moment we went to the showroom, they remained true to their word and delivered on every promise. Rachel is incredible, she is organised, knowledgable and takes great pride in her work. Tony is a fantastic designer with incredible knowledge and know how. He gave us huge time and energy and as a result we ended up with the kitchen of our dreams! Matt must be a time-bending magician because despite running many projects simultaneously, he still made us feel like the only customers on earth, nothing is too much and he delivers on everything. Ed, Stu and Ashley did a sublime job of fitting, creating and making our kitchen and bespoke every detail to an exceptional standard. They are also lovely people who we loved having in the house! This company genuinely care about doing a good job and as a result they do an exceptional one. I can honestly say I will never use anyone else if I can use NBK and I am already saving up for my bathrooms!
Lee Howard our fitter did an excellent job,the result exceeded our expectations. We moved out for 11 days to our campervan to allow work to proceed unhindered and contact was maintained throughout by Lee and Ryan.They were not the cheapest but as they say “you get what you pay for” and this was certainly the case. Would certainly recommend.
I can't rate NBK highly enough. Had our bathroom remodelled and they made it easy from start to finish. Other than doing all the nice things like choosing the tiles and fixtures and fittings they did all the heavy lifting. They project managed and made sure all the trades were there when needed. Had a super guy - shout out to Josh - who was on time everyday and carried out the bulk of the work to an extremely high standard. We had a slight issue at the end of the project when one of our fixtures was scratched - they sorted it out and made sure we were happy. Doing renovations can always be a little daunting, but they made it all easy, and now we have a stunning bathroom. Thank you all at NBK.
What can I say? Can't recommend NBK highly enough. James was great planning my vision with total honesty about what would work and what wouldn't and the likely cost - it was just what I asked for. An enjoyable experience and good chats through the months with Covid having an impact. Ryan talked me through the changes they needed to make to the plan during the install. Dan was a great fitter - making minor amendments where needed and sorted out my very important drawer for all the bits I use every day, a small thing I know but essential for me! Aftersales has been way more than I expected - the whole team is fantastic. We all love our bathroom and enjoy it every day with some very positive comments from visiting tradesmen about being the best bathroom they have been in! So thank you to every one of you who made it a reality, we will enjoy this for years. Its not cheap but exceeded my expectations and totally worth it.
Fantastic journey with NBK from re-designing a bespoke bathroom to maximising the space to fit our requirements. Gareth and Kathryn were excellent in providing ideas and experience to help us design our bathroom. Lee who completed the installation was brilliant with a keen eye for detail and high worksmanship. Big thanks to the whole team at NBK who helped our bathroom come together.
NBK Diss fitted us a fantastic quality kitchen and we would definitely recommend using their services.