Customer in Norfolk
8th May 2023
NEW KITCHEN AND UTILITY ROOM

We used NBK to plan and instal a kitchen and utility room. Because we were not living in the property, and were not close at hand, we needed a company we could trust. All the NBK staff were courteous and professional. The planning phase was a combination of site meetings and visits to NBK’s well presented showroom handily situated (with parking) close to the centre of Norwich. As we had a blank canvas we appreciated the ideas NBK came up with. Installation went very smoothly and was completed on schedule. The couple of issues that arose were resolved via a quick phone call. Overall, NBK were great to deal with and I do not hesitate to recommend them.

Customer in Norfolk
8th May 2023
New Kitchen and En Suite

Previous good experience of NBK when a much smaller company made them an obvious choice for 2 projects in our recently purchased property. Because NBK pride themselves on managing all aspects of the required work you as customer are placed at the centre of the entire process. The PR structure at NBK is born out of sustained good practice and this is supported by a professional team whose collective experience and individual skills create solid confidence for the customer. In our particular projects they dealt effectively with integrating an upgrade of the heating system whilst the kitchen was underway. Where there were problems with appliance availability acceptable alternatives were swiftly sourced and provided. Even when the work was completed they provided prompt action on "finishing off" issues. Needless to say we are delighted with the outcome and to have reconnected with a company that has not become compromised by expansion and deserved success.

Anonymous
8th May 2023
We needed a company we could trust

We used NBK to plan and install a new kitchen. Because we were not living in the property, and were not close at hand, we needed a company we could trust and that would contact us if any issues arose. NBK certainly delivered on this. The planning phase was a combination of site meetings and visits to NBK’s well presented showroom, handily situated (with parking) close to the centre of Norwich. As we had a blank canvas, we appreciated the ideas NBK came up with. Installation went very smoothly. Any issues arising were resolved with a quick phone call. Overall, NBK were great to deal with and I do not hesitate to recommend them.

David Morgan
8th May 2023
You know you'll get a first class job

Complete Kitchen and en suite refurbishment. Having had previous experience of NBK services we knew this was a first ( and only ) port of call for these projects. This company puts the customer right at the heart of the whole process and because they manage it from start to finish they create a solid basis for confidence in their business. You know you'll get a first class job. Any issues are dealt with quickly and efficiently and the fitting team they have established provide a totally professional as well as experienced service. Even when the work is complete NBK are at pains to ensure all has been accomplished to the customer's satisfaction. Now that NBK are much larger than when we first encountered them they have not lost any of their PR skills - they have clearly made this a core part of their modus operandi. It goes without saying that we are delighted with both kitchen and en suite.

Anonymous
5th May 2023
NBK certainly go “above and beyond”

NBK come highly recommended in all aspects. Indeed, we entrusted our complete house renovation to Gareth and his team. The transformation was phenomenal in all respects. Attention to detail was superb and included multiple bespoke requests from us, which were quickly turned into reality by the very attentive NBK team. Further, the after sales service has been flawless and NBK certainly go “above and beyond” in this department too. From complete building work through to the colour of the tint on your glass fronted kitchen cabinets, NBK does it all. Quite simply, there’s no need to look anywhere else to fulfil your requirements.

Roy Barton
5th May 2023
High Quality Workmanship and a Thoroughly Professional Service

High Quality Workmanship and a Thoroughly Professional Service. The re-vamp of our en suite was carried out to a high standard. Very pleased we chose Norwich Bathrooms and Kitchens to carry out this work and would be happy to recommend them.

Nick Mardon
4th May 2023
No disputes or issues

We have had a bathroom & kitchen installed and can’t praise the service we received from NBK enough from initial visit through to the work being completed. Any issues that have arisen afterwards have been dealt with promptly and with no disputes or issues. Happy to recommend NBK to anybody wanting a design and installation project managed from start to finish and beyond

Virginia Ellis
4th May 2023
Everyone is professional, friendly and very hardworking

If you need a new bathroom or kitchen, I would thoroughly recommend NBK. We have had a bathroom, shower room and a full kitchen refurbishment. NBK are an exceptional company. Yes, they are a bit more expensive but you get the complete service from the assistance in the showroom, designing your dream bathroom or kitchen to the project managers and fitters. Everyone is professional, friendly and very hardworking. You know that they are dedicated to give the customer an extremely high standard of service. You also get peace of mind using NBK too, everything is in house so you have the knowledge that they will rectify any problem and nothing is too much trouble. Someone is always there to help and advise even when the installation is complete. I'm just sad that I have no more installations for them to do. If I did, I would not hesitate to use NBK again.

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