David Morgan
8th May 2023
You know you'll get a first class job

Complete Kitchen and en suite refurbishment. Having had previous experience of NBK services we knew this was a first ( and only ) port of call for these projects. This company puts the customer right at the heart of the whole process and because they manage it from start to finish they create a solid basis for confidence in their business. You know you'll get a first class job. Any issues are dealt with quickly and efficiently and the fitting team they have established provide a totally professional as well as experienced service. Even when the work is complete NBK are at pains to ensure all has been accomplished to the customer's satisfaction. Now that NBK are much larger than when we first encountered them they have not lost any of their PR skills - they have clearly made this a core part of their modus operandi. It goes without saying that we are delighted with both kitchen and en suite.

Anonymous
5th May 2023
NBK certainly go “above and beyond”

NBK come highly recommended in all aspects. Indeed, we entrusted our complete house renovation to Gareth and his team. The transformation was phenomenal in all respects. Attention to detail was superb and included multiple bespoke requests from us, which were quickly turned into reality by the very attentive NBK team. Further, the after sales service has been flawless and NBK certainly go “above and beyond” in this department too. From complete building work through to the colour of the tint on your glass fronted kitchen cabinets, NBK does it all. Quite simply, there’s no need to look anywhere else to fulfil your requirements.

Roy Barton
5th May 2023
High Quality Workmanship and a Thoroughly Professional Service

High Quality Workmanship and a Thoroughly Professional Service. The re-vamp of our en suite was carried out to a high standard. Very pleased we chose Norwich Bathrooms and Kitchens to carry out this work and would be happy to recommend them.

Nick Mardon
4th May 2023
No disputes or issues

We have had a bathroom & kitchen installed and can’t praise the service we received from NBK enough from initial visit through to the work being completed. Any issues that have arisen afterwards have been dealt with promptly and with no disputes or issues. Happy to recommend NBK to anybody wanting a design and installation project managed from start to finish and beyond

Virginia Ellis
4th May 2023
Everyone is professional, friendly and very hardworking

If you need a new bathroom or kitchen, I would thoroughly recommend NBK. We have had a bathroom, shower room and a full kitchen refurbishment. NBK are an exceptional company. Yes, they are a bit more expensive but you get the complete service from the assistance in the showroom, designing your dream bathroom or kitchen to the project managers and fitters. Everyone is professional, friendly and very hardworking. You know that they are dedicated to give the customer an extremely high standard of service. You also get peace of mind using NBK too, everything is in house so you have the knowledge that they will rectify any problem and nothing is too much trouble. Someone is always there to help and advise even when the installation is complete. I'm just sad that I have no more installations for them to do. If I did, I would not hesitate to use NBK again.

M P
2nd May 2023
Clear survey & quote with regular communication

NBK did a brilliant job for us, fitting a toilet and basin into an awkward attic space. The team were excellent from start to finish: clear survey & quote, regular communication & adjustments to job where needed, and on-site team were brilliant - friendly, professional, and cared about finishing the job to a high standard. Would definitely use again for future work and highly recommend.

Caroline Murdoch
17th April 2023
Tony led me through the process seamlessly, ensuring it was stress free.

I found NBK to be professional, knowledgeable and listened to my needs and ideas. Tony led me through the process seamlessly, ensuring it was stress free. Mark, our fitter, was professional and was very experienced. Despite no floor, wall or ceiling in our home being straight or even, Mark fitted our kitchen perfectly. He offered advice when it came to some of the finer detail. And I am so happy with the finish. I dealt with many members of the team, Millie, Megan and Ryan to name a few. And can honestly say everyone was professional and I was treated as a person, not a number or another order. I would thoroughly recommend NBK and will be returning when my bathroom needs a refit.

Russell Hewitt
12th April 2023
Staff we dealt with were friendly, efficient, professional and courteous

We were really pleased and impressed with the service we received at NBK Heigham Street. The showroom is superb and all the staff we dealt with were friendly, efficient, professional and courteous. NBK totally remodelled our bathroom and also fitted a new island in our kitchen at the same time. The whole process was carried out brilliantly and Mark our bathroom fitter even finished ahead of schedule. We are so pleased with the end result, we have no hesitation in recommending NBK and we look forward to working with them again in the future.

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