Which? Trusted Trader Consumer
5th April 2023
Endorsement Reference

I had previously used this trader, a couple of years ago for a full refit of a bathroom in a holiday let apartment in Blakeney and was overjoyed with the result, quality of products and finish. Therefore when I needed to refurbish a second cottage, a holiday let, NBK was naturally my first choice. This second project was an old flint cottage in the heart of Blakeney, not the easiest property to work in, space and access wise. From the initial contact with the showroom, I felt completely at ease and reassured in the knowledge that I would be taken care and the right products would be chosen and fitted. After spending time on an appointment in the showroom I was reassured that we had found the right solution, it is very helpful to be able to see the products on line, visually, and to have guidance in what may work, and suggestions to what I could choose - this is a very professional service, which I have note received anywhere else before. From this stage, the research and checking that is undertaken is critical and this is where NBK comes into its own, I am not an electrician, I am not a plumber and I rely on the expertise of others to make sure that the chosen products are going to work, and that the cottage has the right boiler, the electrics are working etc., to ensure good performance of the shower etc., In an old fisherman's cottage there are always issues and we had these, but they were solved, with solutions and the right advice, an absolute joy to work with such a team of helpful professional trades. The project was delivered on time, with additions added as we went along which were all accommodated. I was kept informed and I am most pleased with the end result.

Which? Trusted Trader Consumer
5th April 2023
Endorsement Reference

(1) Converted a bathroom to a wet room. Very pleased with the professional work. I recommend the fitter Mr. Lee Howard. (2) Design new fitted kitchen. I had originally started with a different contractor, but they let me down with the installation plan, so I had to cancel that job and I then used NBK instead as I had good experience with them installing a wet room. This was a good decision, and I am very pleased with the professional work. This was better than my original design. The completed kitchen was exactly to my expectations. (3) I was very pleased with the work and as a result I then renovated my main bathroom with a complete new design and also replaced most of the flooring in my apartment with new Karndean flooring. I definitely recommend NBK for quality of work.

Which? Trusted Trader Consumer
5th April 2023
Endorsement Reference

I had a totally new bathroom done with NBK. I originally had a separate toilet and bathroom in my 1930s house and they knocked it all through and started from scratch. Before the work started the team at NBK collaborated with me to work out the design, choice of fittings and the decoration. They took a lot of trouble and were endlessly patient whilst I worked out what I wanted. The fitter was extremely thorough and consulted me all along with the fine details about exactly where the different components were to be installed. They were punctual and very hard-working. The work was done to a very high standard with no corners cut so I was very pleased with the overall result.

Which? Trusted Trader Consumer
5th April 2023
Endorsement Reference

We had the master bedroom en suite completely replaced. We are new to the area and had no personal testimonies to help us select a bathroom installer. I looked at reviews - customers were very positive about their experience with NBK so we met with them. They offered us a first class service from start to finish including excellent project management throughout, highly skilled tradesmen and good quality products. Initially, they took the time that was necessary to ensure we were happy with the design and choice of products and booked us into their diary for the installation. I trusted them completely - I always prefer to work with experienced local businesses rather than national companies. Nothing was too much trouble for them and they really listened to us throughout the project, including the odd 'snag' to follow up on at the end of the installation. They truly delivered on their promise and I would not hesitate to use them again in the future or to recommend them to others.

EGR
1st April 2023
I look forward to revisiting when deciding to do my kitchen

The replacement of my shower room and en suite bathroom- from start to finish really impressed with the communication, quality and complete proffessionalism of clearly a well run company. Inital meeting with Stuart in the showroom was knowledgeable allowing me to look around asking questions without the pushy sales talk. James who came round to talk through design and produce plans, listened to my needs and came up with impressive computer designs... Finalising plans with these 2 and their expertese was fun, not rushed and felt like time being spent with friends, making me feel completely confident. All the team who entered my home, kept to time were respectful to me working from home. Shaun and Lee who did the bulk of the stripping and refitting were absolutely brilliant, knowing their stuff - The trust they built with me was great as they checked all the smaller details and their expertese also shone here. The project management was fantastic as the extra trades people (electrics, plastering, and woodwork) all kept to schedule. They all left their work spaces clean and safe. I would recommend NBK to anyone who wants and complete start to finish service and after service- nothing was too much and I look forward to revisiting when deciding to do my kitchen.

Heather Sargeson
29th March 2023
A truly professional job. February 2023

A truly professional job. February 2023 We had the master bedroom en suite completely replaced. We were new to the area and had no personal testimonies to help us select a bathroom installer. We looked at reviews - customers were very positive about their experience with NBK so we met with them. They offered us a first class service from start to finish including excellent project management throughout, highly skilled tradesmen and good quality products. Initially, they took the time that was necessary to ensure we were happy with the design and choice of products and booked us into their diary for the installation. I trusted them completely - I always prefer to work with experienced local businesses rather than national companies. Nothing was too much trouble for them and they really listened to us throughout the project from initial conversation through to the completion of the work, including the odd 'snag' to follow up on at the end of the installation. They truly delivered on their promise and I would not hesitate to use them again in the future or to recommend them to others. We are absolutely delighted with the new en suite

Anonymous
24th March 2023
Would thoroughly recommend to anyone.

A complete renovation on our house and Annexe. Absolutely brilliant. New kitchens bathrooms and other works. All to a very high standard. So nice to have the projects overseen and dealt with by a company who really knows what they are doing, rather than dealing with individuals. All aftercare dealt with straight away. Would thoroughly recommend to anyone.

Howard Witton
15th March 2023
Very customer focussed right from the initial contact

We have recently had two bathroom refurbishments completed by NBK and we have been delighted with both. The detailed planning process conducted ahead of each project ensures that the customer gets exactly what is required, it is completed on time, on budget, and to a very high standard. All the staff at NBK are very customer focussed right from the initial contact. The trades personnel are highly skilled and very respectful of the customers property, and each is an expert in their particular field. Based upon our experience, we would have no hesitation in recommending NBK to others.

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