Nick Mardon
4th May 2023
No disputes or issues

We have had a bathroom & kitchen installed and can’t praise the service we received from NBK enough from initial visit through to the work being completed. Any issues that have arisen afterwards have been dealt with promptly and with no disputes or issues. Happy to recommend NBK to anybody wanting a design and installation project managed from start to finish and beyond

Virginia Ellis
4th May 2023
Everyone is professional, friendly and very hardworking

If you need a new bathroom or kitchen, I would thoroughly recommend NBK. We have had a bathroom, shower room and a full kitchen refurbishment. NBK are an exceptional company. Yes, they are a bit more expensive but you get the complete service from the assistance in the showroom, designing your dream bathroom or kitchen to the project managers and fitters. Everyone is professional, friendly and very hardworking. You know that they are dedicated to give the customer an extremely high standard of service. You also get peace of mind using NBK too, everything is in house so you have the knowledge that they will rectify any problem and nothing is too much trouble. Someone is always there to help and advise even when the installation is complete. I'm just sad that I have no more installations for them to do. If I did, I would not hesitate to use NBK again.

M P
2nd May 2023
Clear survey & quote with regular communication

NBK did a brilliant job for us, fitting a toilet and basin into an awkward attic space. The team were excellent from start to finish: clear survey & quote, regular communication & adjustments to job where needed, and on-site team were brilliant - friendly, professional, and cared about finishing the job to a high standard. Would definitely use again for future work and highly recommend.

Caroline Murdoch
17th April 2023
Tony led me through the process seamlessly, ensuring it was stress free.

I found NBK to be professional, knowledgeable and listened to my needs and ideas. Tony led me through the process seamlessly, ensuring it was stress free. Mark, our fitter, was professional and was very experienced. Despite no floor, wall or ceiling in our home being straight or even, Mark fitted our kitchen perfectly. He offered advice when it came to some of the finer detail. And I am so happy with the finish. I dealt with many members of the team, Millie, Megan and Ryan to name a few. And can honestly say everyone was professional and I was treated as a person, not a number or another order. I would thoroughly recommend NBK and will be returning when my bathroom needs a refit.

Russell Hewitt
12th April 2023
Staff we dealt with were friendly, efficient, professional and courteous

We were really pleased and impressed with the service we received at NBK Heigham Street. The showroom is superb and all the staff we dealt with were friendly, efficient, professional and courteous. NBK totally remodelled our bathroom and also fitted a new island in our kitchen at the same time. The whole process was carried out brilliantly and Mark our bathroom fitter even finished ahead of schedule. We are so pleased with the end result, we have no hesitation in recommending NBK and we look forward to working with them again in the future.

Which? Trusted Trader Consumer
5th April 2023
Endorsement Reference

Having had one bathroom project completed by NBK the previous year, we had no hesitation in asking them to return and refurbish the remaining one. Once again, the detailed planning phase ensured that we ended up with another high quality installation which was completed on time and within the original budget. Their trades people are of the highest quality, very customer focussed and respectful of the customers property. We would have no hesitation in recommending NBK to others.

Which? Trusted Trader Consumer
5th April 2023
Endorsement Reference

I had previously used this trader, a couple of years ago for a full refit of a bathroom in a holiday let apartment in Blakeney and was overjoyed with the result, quality of products and finish. Therefore when I needed to refurbish a second cottage, a holiday let, NBK was naturally my first choice. This second project was an old flint cottage in the heart of Blakeney, not the easiest property to work in, space and access wise. From the initial contact with the showroom, I felt completely at ease and reassured in the knowledge that I would be taken care and the right products would be chosen and fitted. After spending time on an appointment in the showroom I was reassured that we had found the right solution, it is very helpful to be able to see the products on line, visually, and to have guidance in what may work, and suggestions to what I could choose - this is a very professional service, which I have note received anywhere else before. From this stage, the research and checking that is undertaken is critical and this is where NBK comes into its own, I am not an electrician, I am not a plumber and I rely on the expertise of others to make sure that the chosen products are going to work, and that the cottage has the right boiler, the electrics are working etc., to ensure good performance of the shower etc., In an old fisherman's cottage there are always issues and we had these, but they were solved, with solutions and the right advice, an absolute joy to work with such a team of helpful professional trades. The project was delivered on time, with additions added as we went along which were all accommodated. I was kept informed and I am most pleased with the end result.

Which? Trusted Trader Consumer
5th April 2023
Endorsement Reference

(1) Converted a bathroom to a wet room. Very pleased with the professional work. I recommend the fitter Mr. Lee Howard. (2) Design new fitted kitchen. I had originally started with a different contractor, but they let me down with the installation plan, so I had to cancel that job and I then used NBK instead as I had good experience with them installing a wet room. This was a good decision, and I am very pleased with the professional work. This was better than my original design. The completed kitchen was exactly to my expectations. (3) I was very pleased with the work and as a result I then renovated my main bathroom with a complete new design and also replaced most of the flooring in my apartment with new Karndean flooring. I definitely recommend NBK for quality of work.

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