A refreshingly positive 'can-do' attitude

A year after purchasing a house with a one year old Wren kitchen we noticed the Corian/Stainless Steel sink, incorporated into Corian worktops, leaking. As the Wren warranty was not transferrable, they showed no interest whatsoever in assisting us with the problem. Enquiries with several kitchen/Corian installers were fruitless, all saying they were not interested in correcting someone else's work, until we visited NBK in Diss, Norfolk. We were fortunate in meeting Gareth, the M.D. of the company who immediately expressed an interest in our problem. Also at that time my wife admired the floor tiling in the showroom and said she would like the same tiles fitted in our kitchen. Gareth visited our home later in the week and, together, we discussed how the existing Corian sink could be replaced with an alternative option. The agreed work progressed smoothly. We were kept informed at all stages of the project and the site operative, Dan, worked diligently to complete the work with the minimum amount of disruption. Upon completion, 6 working days later, a final inspection was carried out by a NBK manager in our presence. We were very pleased with the finished work and all aspects of the project from inception to completion. After 47 years in the industry, with a BSc in Construction Project Management, and a member of the Chartered Institute of Building prior to retirement, I am very pleased to recommend NBK for their positive, professional outlook and on-site capability.