We have recently replaced two bathrooms and the kitchen completely with the help of NBK. From the first contact to survey the work to the completed product the company have been extremely professional, friendly and produced an excellent standard of work. We would have no hesitation in using them again and would highly recommend them for this type of installation.
We've used NBK for several bathroom projects. Their service and support is exceptional. They always meet the brief, offer different solutions and meet deadlines. Great communication throughout and their staff are always polite, tidy and helpful.
We thought NBK were excellent. They took a genuine interest in our needs and circumstances, and were willing and able to accommodate all our particular requirements. At all times they were extremely courteous and professional, and I have no hesitation in recommending them (we did research other firms in the Norwich/Norfolk area but by far we felt they would be the best; they didn't disappoint).
We thought NBK were excellent. They took a genuine interest in our needs and circumstances, and were willing and able to accommodate all our particular requirements. At all times they were extremely courteous and professional, and I have no hesitation in recommending them (we did research other firms in the Norwich/Norfolk area but by far we felt they would be the best; they didn't disappoint).
Update to kitchen and en-suite shower room. Very professional, from initial visit to showroom through to aftersales service. Listened to our requirements and guided us through the process so we ended up getting what we wanted.
We used NBK to plan and instal a kitchen and utility room. Because we were not living in the property, and were not close at hand, we needed a company we could trust. All the NBK staff were courteous and professional. The planning phase was a combination of site meetings and visits to NBK’s well presented showroom handily situated (with parking) close to the centre of Norwich. As we had a blank canvas we appreciated the ideas NBK came up with. Installation went very smoothly and was completed on schedule. The couple of issues that arose were resolved via a quick phone call. Overall, NBK were great to deal with and I do not hesitate to recommend them.
Previous good experience of NBK when a much smaller company made them an obvious choice for 2 projects in our recently purchased property. Because NBK pride themselves on managing all aspects of the required work you as customer are placed at the centre of the entire process. The PR structure at NBK is born out of sustained good practice and this is supported by a professional team whose collective experience and individual skills create solid confidence for the customer. In our particular projects they dealt effectively with integrating an upgrade of the heating system whilst the kitchen was underway. Where there were problems with appliance availability acceptable alternatives were swiftly sourced and provided. Even when the work was completed they provided prompt action on "finishing off" issues. Needless to say we are delighted with the outcome and to have reconnected with a company that has not become compromised by expansion and deserved success.
We used NBK to plan and install a new kitchen. Because we were not living in the property, and were not close at hand, we needed a company we could trust and that would contact us if any issues arose. NBK certainly delivered on this. The planning phase was a combination of site meetings and visits to NBK’s well presented showroom, handily situated (with parking) close to the centre of Norwich. As we had a blank canvas, we appreciated the ideas NBK came up with. Installation went very smoothly. Any issues arising were resolved with a quick phone call. Overall, NBK were great to deal with and I do not hesitate to recommend them.
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