Which? Trusted Trader Consumer
17th July 2023

Polite, Efficient and Constructive Throughout

We recently decided to replace a conventional bath and overhead shower with a walk-in shower. Having heard a couple of good reports of NBK, we visited the showroom at Heigham Road and subsequently arranged for a site visit to explore options. We found the staff to be pleasant and professional and soon decided to place the work with them. We do not regret the decision. The bathroom concerned was in an old building and was irregularly shaped and there were inevitably some to-ing and fro-ing before the final specification was arrived at. The NBK staff were constructive throughout. When it came to installation, the fitter (Lee) was prompt, tidy, skilled and very hard-working. We were kept informed of the cost implications of changes and the project was completed ahead of time. All the NBK staff we encountered were polite and efficient and we would not hesitate to engage the firm again if another similar project arises.