Which? Trusted Trader Consumer
6th October 2023

Another truly professional job

NBK refurbished our kitchen and utility room, fitted new flooring in the hall and installed a new toilet + new flooring in the cloakroom. They did an absolutely first class job from start to finish. We were given lots of support with the initial design stage and with selecting products and colours. A time scale and price for the project were agreed - the work was completed to meet the deadline and the final invoice was in line with the original costing. NBK's project management was brilliantly handled so that work was completed in line with the schedule. The quality of workmanship is superb - in particular, our main fitter was an absolute perfectionist and took great professional pride in his work - nothing was too much trouble. All of the staff we had dealings with both in the showroom and in our home were entirely professional, respectful and incredibly supportive. All aspects of communication were first class - NBK are very good at listening and responding to customers' needs. We are thrilled with our new kitchen/utility room - it's actually turned out to be better than we thought it was going to be, better even than the CAD drawings! Aftercare to date has been faultless - a few tiny snag jobs were fixed really quickly. We first used NBK to do our ensuite in February this year, they did a brilliant job so we didn't hesitate to go back to them - yet again they have done themselves proud. I cannot recommend them highly enough. Thank you to the amazing NBK team.